BEAUTY MADE SIMPLE

Frequently Askes Questions

We are here to help you 7 days a week and respond within 24 hours. Plus, you can find most answers to your questions right on this page.

1. ARE THESE SAFE TO USE NEAR THE EYE?

Yes, magnetic eyeliner is nontoxic, and the magnets do not interfere with the movement or vision of the eye. The iron oxides that make the liner magnetic are also found in many eye shadows and regular eyeliners.

2. ARE OUR EYELASHES WATERPROOF?

The magnetic eyeliner and eyelashes are water resistant and windproof. They are sweat-proof and rainproof but we wouldn’t recommend swimming with them on

3. CAN I SLEEP WITH MY MAGNETIC EYELASHES ON?

While we recommend removing your magnetic eyelashes before sleep, so as to keep the product in optimum condition, you can enjoy your slumber with them attached.

4. HOW DO I REMOVE THE MAGNETIC EYELINER?

The magnetic eyeliner can be removed with make-up remover.

5. HOW DO I STORE MY EYELASHES?

Your magnetic eyelashes should be stored in the case provided at all times.

6. HOW DO SO TAMMY_LASHES MAGNETIC EYELASHES WORK?

The eyeliner is infused with iron oxides that make it magnetic. Once applied the small magnets along the strip lash adhere directly to the liner for an all-day hold.

7. HOW LONG DO THEY LAST?

Our magnetic eyelashes are a great investment they can last you from 6-12 months depending on how you take care of them

8. HOW WILL I KNOW IF MY ORDER HAS BEEN SHIPPED?

Once your order is shipped to you, you will receive a tracking number. Make sure the info written is correct, then you can track your order a day after.

9. ARE THE WING MAGIC EYELINER STICKERS REUSABLE?

Yes, you can use the so_tammy_lashes non-toxic adhesive eyeliner to reapply the stickers. Clean the back of the stickers with a cotton swab dipped in rubbing alcohol apply our non-toxic adhesive liner and blink pretty.

10. HOW DO I CONTACT PAYFLEX?

Email support@payflex.co.za or call 010 444 0004

11. HOW DO I TRACK MY PACKAGE?

Track on http://www.thecourierguy.co.za/

For any questions or queries related to shipping please contact +27 86 120 3203

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